Dealing with Amazon Customer Service Issues

Reviews are critical to success on Amazon. They can boost your ranking, conversion and sales. Bad reviews can also wipe out your product business.


Knowing how to effectively deal with customer service issues is vital to the ongoing running of your business. In this article we cover our top tips for dealing with customer service issues on Amazon.

Customer service starts before the product even arrives in Amazon. If you choose a bad supplier and have a lot of defects – that will show up in reviews. So a lot of customer service is done by preventing issues in the first place. 

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Outsourcing Your Amazon FBA Business

Scale your business whilst doing less by leveraging the power of outsourcing key tasks.

In this article we cover the top tasks you should outsource for your Amazon business. This will free up your time to focus on growing your business!

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Product Sourcing Agents For Amazon FBA

So you have some product ideas but you are not sure about how to find a good supplier or doing all the work to find the product is too time consuming. Why not try an agent? 

Here are our top tips for dealing with Sourcing Agents. 

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Top Copywriting Tips for Amazon FBA

When a client lands on your product page – the images and text is what convinces them to buy your product. It is essential to convey the value of the product. In this article we cover the top 7 tips on copywriting for Amazon

Tip 1 Don’t be Too Technical

People want to know the benefits of the product for them.

Have you ever bought a pair of socks because they were 9 mm thick or did you buy them because the packaging told you that they were extra warm?

Try to turn all your major features into day-to-day benefits for your customers. Use language that anyone can understand. 

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