Reviews are critical to success on Amazon. They can boost your ranking, conversion and sales. Bad reviews can also wipe out your product business.
Knowing how to effectively deal with customer service issues is vital to the ongoing running of your business. In this article we cover our top tips for dealing with customer service issues on Amazon.
Customer service starts before the product even arrives in Amazon. If you choose a bad supplier and have a lot of defects – that will show up in reviews. So a lot of customer service is done by preventing issues in the first place.
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