Reviews are critical to success on Amazon. They can boost your ranking, conversion and sales. Bad reviews can also wipe out your product business.
Knowing how to effectively deal with customer service issues is vital to the ongoing running of your business. In this article we cover our top tips for dealing with customer service issues on Amazon.
Customer service starts before the product even arrives in Amazon. If you choose a bad supplier and have a lot of defects – that will show up in reviews. So a lot of customer service is done by preventing issues in the first place.
To grow your business you need to understand how it is performing. By using the following key metrics – you can see which areas or products need boosting. In this article we cover the top 7 metrics you need to monitor for your Amazon business.
Amazon is a global business – with distribution centers around the world. Once you have optimized your product in 1 market – you can scale the same product to multiple other Amazon regions. In this article we cover the top 7 tips for expanding your Amazon seller operation worldwide.
In a perfect world your product gets made on time, under budget and is better quality than you expect. But in reality – things can often go wrong – especially with brand new items that have never been made before.
That’s why we recommend trying to keep your first order size as small as possible – it is more manageable and requires less upfront investment.
In this article we are going to cover our top tips for dealing with production issues.