Your relationship with your customers if you sell on Amazon is indirect; technically, they ‘belong’ to Amazon, not to you. But that doesn’t mean you can pass the buck. You are responsible for your customers having a great experience.
Continue reading “How to provide great customer service on Amazon FBA“
Alibaba is one of the most important resources for FBA businesses. It’s a key element in sourcing, if you want to buy from China.
Continue reading “Using Alibaba For Amazon Sellers”
TikTok has become a huge social media platform, with more than a billion monthly users; it reaches a massive audience of mainly (but not only) younger people, and it’s still growing fast.
Continue reading “A guide to TikTok for FBA sellers“
Q4 is your big chance to sell a whole lot of product, so most FBA sellers spend the quarter focusing single-mindedly on unit sales.
Continue reading “Optimizing Your Business In Q4”
Some people want to treat their FBA business as passive income. They source the product, launch it, and then just leave it to tick over.
Continue reading “Amazon FBA: Passive Income Business?”
Sometimes, despite all the care you take over product selection, you end up with a product that just isn’t selling. And if nothing you try has any effect on sales, you may need to say goodbye to that product – close that listing and move on.
Continue reading “It’s time to say goodbye – when it’s time to shut a listing”
The cost of returns is one you probably didn’t think about when you started your FBA business, but it can be a major cost of business. It can take away over a quarter of your profit without your realizing it!
Continue reading “Minimizing the cost of your Amazon returns”
To write a great product listing you can’t just say what your product is, generically. In a brick-and-mortar shop, you can get away with having a SKU called ‘shirt’ or ‘sweater’. Customers can look at the label to see what fabric it’s made of or what size it is. On Amazon, you need to be much more specific.
Continue reading “How to write a good product listing”
They used to say “Build a better mousetrap and the world will beat a path to your door.” Not any more. Type “mousetrap” into Amazon and you get 631 results. How on earth can anyone choose?
Continue reading “How to differentiate your product”
Supply chains all over the world have been disrupted, and it’s costing more to ship products, too. It’s hurt most businesses over the last year, and according to research group IHS Markit, it’s likely to continue this year.
But there are a lot of things you can do to help your business. So let’s look at ways around the supply chain issue.
Continue reading “Help, Supply Chain Issues!”